company file · Updated August 24, 2026
Augusta Precious Metals Location: Where the Company Actually Sits
By Alan Pemberton , former retirement plan administrator and independent researcher
Advertising disclosure: if you request Augusta's information kit through a link on this page, this site may receive compensation from Augusta Precious Metals. That relationship never changes a finding on this site. How compensation works here.
Research, not advice. Read the full notice
Nothing below has been tailored to your circumstances, and none of it counts as investment guidance, tax counsel, or a retirement plan. Money placed in bullion or in a metals-backed retirement account can be lost: principal carries no protection, positions are often slow to sell, dealers price above spot, vault and insurance bills recur annually, and withdrawing early or the wrong way hands the IRS a penalty. What metals did in any prior stretch says nothing dependable about what comes next. Speak with a fiduciary advisor, and with whoever prepares your taxes, before you open a gold IRA, move a 401(k) balance, or place an order for metal. Whoever writes here researches this industry independently and holds no advisory license: no CFP, no CFA, no broker-dealer registration.
Augusta Precious Metals’ primary corporate address is 5830 East 2nd Street, Casper, Wyoming 82609, with a secondary office at 8484 Wilshire Blvd #515, Beverly Hills, California 90211. Neither address is where your IRA metal sits. That location is Delaware Depository in Wilmington, Delaware, held under your custodian’s title, not the dealer’s.
Checking a dealer’s address sounds like paranoia until you remember what this industry’s frauds actually looked like: virtual offices, mail drops, and phone rooms with no fixed anything. A real company sits somewhere, and the somewhere is checkable in about ten minutes.
I spent eleven years as a third-party retirement plan administrator. Addresses were never the interesting part of a file, and they were the part that occasionally saved somebody. What follows is where Augusta Precious Metals sits, where your metal sits, which is a different place entirely, and exactly how to confirm both without taking my word for any of it.
Key figures at a glance
| Fact | Detail | As of |
|---|---|---|
| Primary corporate address | 5830 East 2nd Street, Casper, WY 82609 | Read 26 July 2026 |
| Secondary office | 8484 Wilshire Blvd #515, Beverly Hills, CA 90211 | Read 26 July 2026 |
| IRA metal storage | Delaware Depository, Wilmington, DE | Per custodial agreement |
| Account custodian | Equity Trust Company | Per Augusta’s gold IRA page |
| Minimum investment | $50,000 | Among the highest in the category |
| BBB accreditation | Since 16 February 2015, A+ grade, one complaint in trailing 3 years | Verified 2026-08-24 |
The addresses, verified
| Site | Address | Function |
|---|---|---|
| Primary | 5830 East 2nd Street, Casper, WY 82609 | Corporate headquarters |
| Secondary | 8484 Wilshire Blvd #515, Beverly Hills, CA 90211 | West coast office |
| Your IRA’s metal | Delaware Depository, Wilmington, DE | Vault, titled to the custodian |
| Your IRA itself | Equity Trust Company | The legal account record |
| Your own address on file | Wherever you told the custodian | Where statements and tax forms go |
The first two rows come off Augusta’s own contact page, read on 26 July 2026, where the company labels them “Primary Address” and “Secondary Address” in exactly those words. The Beverly Hills address cross-checks against the BBB profile, which carries the same suite and lists the business as accredited since 16 February 2015 with one complaint in the trailing three years as of 24 August 2026. The letter grade reads A+, the routine 2026 re-review having closed with the grade restored. The custodian and depository come from Augusta’s own gold IRA page, which names Equity Trust Company as its preferred custodian and Delaware Depository as its storage facility.

Two independent records agreeing on where a company sits is unremarkable evidence, and unremarkable evidence is the point. Mail-drop operations cannot maintain boring consistency across years of filings, review-site profiles and their own published pages, because the addresses keep changing and the changes leave marks.
Casper and Beverly Hills, and which one is the headquarters
Augusta calls Casper primary and Beverly Hills secondary. The BBB carries the California address. Both facts are true at once, and the apparent conflict is ordinary: BBB profiles anchor to the location that opened the file, and companies relocate their operational center without moving their consumer-facing record.
What the split tells you is modest. A Wyoming primary address alongside a Southern California office is the shape of a company that started in the Los Angeles metals cluster and moved its corporate seat to a cheaper, more business-friendly state. That is a tax and administration decision. It is not a claim about how the company treats customers, and nobody should read it as one.
What it does not tell you is anything about your service experience. Geography is close to irrelevant here. A customer in Florida and one in Oregon get the same process, the same phone tree and the same assigned representative model, which is why the reviews almost never mention location and almost always mention the person.
Choose to weight the Casper address if you care where the entity is legally seated. Choose to weight Beverly Hills if you care which office the BBB and older consumer records associate with the brand. For an actual purchase decision, neither matters much alone; both should simply agree with each other and with independent records, which is the test this file runs.
There is no showroom, and the reason is statutory
You cannot walk into either office and handle coins. This deserves an explanation rather than an apology, because the absence is structural rather than a service gap.
IRC 408(m)(3) requires that bullion held in an IRA be in the physical possession of the trustee. IRA metal moves from dealer to depository under the custodian’s title and never passes through your hands. A retail counter would serve no function in the product, because there is nothing for a customer to collect. The home storage claim is the marketing attempt to argue otherwise, and the possession rule is why it fails.

Dealers who do operate walk-in showrooms are generally in an adjacent business: numismatics, collectibles, or cash-and-carry bullion for buyers who want metal at home. Different product, different economics, different regulatory exposure. Augusta’s education-and-phone model is the storefront, and the one-on-one web conference is the closest thing to a visit the company offers.
If you specifically want to hold metal before buying, that is a legitimate preference and it points you to a local coin dealer for a cash purchase, not to any gold IRA company. Wanting the tactile experience and wanting a retirement account are two different purchases, and conflating them is how people end up with a home safe full of coins they believe are in an IRA.
The address that actually matters is in Wilmington
Your coins’ address is not Casper and not Wilshire Boulevard. IRA purchases ship insured to Delaware Depository in Wilmington, Delaware, held under Equity Trust’s title for your account, insured and independently audited.
The severability is the entire argument for third-party custody. Augusta’s offices could close tomorrow and your metal’s custody would be unaffected, because the dealer neither holds the account nor holds the metal. Augusta’s own material makes the same point: if the company closes, the metals remain at the depository and the custodian administers the account independently. That is the three-party structure doing the job it exists to do.
Two practical consequences most new holders miss.
Segregated versus commingled storage is an address-level question. Commingled storage means your metal sits in a pooled allocation of identical products, not in a labelled box with your name on it. Segregated means a specific set of items assigned to you. Both are legitimate and both are common. Which one you have is stated in your custodial agreement, and if you are paying a premium for segregated storage, the written confirmation is what proves you received it. The price difference is stated in Equity Trust’s precious metals fee schedule (FS-0004-05, rev. 081726): $110 a year non-segregated, $160 a year segregated. Choose segregated if you want the specific bars or coins you purchased identified as yours in the vault record. Choose commingled if the $50 a year matters more than that distinction. Ask, in writing, and file the answer.
The vault does not talk to you. Delaware Depository reports holdings to the custodian, not to account holders. Your window into the vault runs through custodian statements, and a written confirmation of holdings is requested through the custodian rather than the depository. Some custodians charge for that confirmation. Finding out the price before you need it beats discovering it during a probate.
Run the arithmetic on why this matters relative to the account itself. Augusta’s minimum investment is $50,000, and the standard custodian and storage schedule runs $285 in year one and $235 per year after, per the fees file. Against a $50,000 account, that ongoing fee is 0.47 percent annually, small next to what actually moves the outcome: the dealer’s premium over spot on the metal itself, which never shows up on any fee schedule and which an address check cannot touch.
Where the comparable dealers sit
Checked on the same day, on each company’s own published pages.
| Dealer | Published headquarters | Metal stored at |
|---|---|---|
| Augusta Precious Metals | Casper, WY, with a Beverly Hills, CA office | Delaware Depository |
| Birch Gold Group | 309 Court Avenue, Suite 809, Des Moines, IA 50309 | IRS-approved depository, per its own material |
| American Hartford Gold | 11755 Wilshire Blvd, 11th Floor, Los Angeles, CA 90025 | IRS-approved depository, per its own material |
| Goldco | No street address published on the contact or about pages checked | IRS-approved depository, per its own material |
Read that table narrowly. Publishing a street address is a floor, not a virtue, and clearing it tells you a company can be found and served with process. It tells you nothing about premiums, buyback spreads or how the sales conversation goes, and those are the things that determine whether a purchase was a good one. The pricing file is where that question gets answered.
The Birch entry deserves attention, because it shows how fast this data decays. A company long associated with Southern California now publishes an Iowa headquarters. Any comparison table naming cities, including this one, should be treated as a snapshot with a date on it.
Run the checks yourself in ten minutes
None of this requires a subscription or a skill you do not have.
- The company’s own contact page. Start at augustapreciousmetals.com and navigate to contact from the site’s own menu rather than following a link from a review site. Compare the two addresses against the table above. A mismatch means my file is stale, and the company’s page wins.
- The BBB profile. The profile lists an address, a phone number and an accreditation date. You are checking for agreement with the company’s own page, and for whether the accreditation history is long or freshly minted.
- Wyoming’s business entity search. The Secretary of State’s free lookup returns registration status, filing history and the registered agent. You are checking that the entity is active and in good standing, and that the filing history goes back years rather than months.
- California’s business search for the Beverly Hills entity registration, on the same logic.
- A map view of both addresses. Thirty seconds of street imagery distinguishes an office building from a strip-mall mailbox store. The check is crude, and it works more often than it has any right to.
- The depository, through your custodian. Once you are a customer, request written confirmation of holdings and confirm the vault named in your agreement matches the vault you were told about.
Three independent records agreeing is the small, dull, load-bearing kind of evidence the whole legitimacy question is built from. One record agreeing with itself is not evidence at all.
Weighed against what is at stake, the checklist costs almost nothing:
| Verification step | Time required | Out-of-pocket cost | What it protects against |
|---|---|---|---|
| Company’s own contact page | ~2 minutes | $0 | Confirms the currently published address |
| BBB profile lookup | ~2 minutes | $0 | Confirms accreditation date and complaint record |
| Wyoming Secretary of State entity search | ~2 minutes | $0 | Confirms the Casper entity is active, not dissolved |
| California business search | ~2 minutes | $0 | Confirms the Beverly Hills entity is registered |
| Street-level map view | ~1 minute | $0 | Distinguishes an office building from a mailbox store |
| Written confirmation of holdings, post-purchase | Days by mail | Custodian-dependent, ask first | Confirms your $50,000-plus investment sits where stated |
Ten minutes of free checks against a $50,000 minimum investment is not a close call. Skip the checklist only if you are comfortable treating a five- or six-figure retirement account the same way you’d treat an impulse buy, which is to say: don’t.
What an address cannot prove
This section exists because address-checking is easy, which makes it tempting to over-weight.
A real office does not make pricing fair. Every large dealer in this category has a real office. Premiums over spot still vary widely between them, and premium is where the money is made. An address check rules out one narrow failure mode and leaves the expensive question untouched.
A suite number is not a red flag. Most white-collar businesses occupy suites. What matters is whether the same suite appears consistently across independent records over time, not whether the address has a hash mark in it.
A prestigious street is not a credential. Wilshire Boulevard addresses are available to anybody who signs a lease, and the gold marketing world is fond of them. Treat the street name as decoration.
Longevity in one place is weak positive evidence. A company at the same address for a decade has at least been findable for a decade. That is worth something and it is not worth much, and it is the honest ceiling on what this file can offer.
The complaint record at Trustpilot and ConsumerAffairs is a better guide to how a company behaves than its zip code.

What to keep on file
- The dealer addresses as published on the day you transacted, with a screenshot or a saved page
- The custodian’s name, address and account number from your welcome packet
- The depository named in your custodial agreement, and whether storage is segregated or commingled
- Any written confirmation of holdings you have requested, with its date
- Your own address of record with the custodian, checked annually, because statements and tax forms follow it
That last one is the item people neglect and the item that causes actual harm. Statements and Form 5498 go to the address on file, and an IRA quietly mailing documents to a house you sold in 2019 is a problem that surfaces at the worst possible moment. Publication 590-A covers the reporting the custodian is obliged to send; it does not cover finding you.

, Contributions to Individual Retirement Arrangements (IRAs) (irs.gov), captured September 6, 2026.”)
What this file cannot answer
It cannot tell you whether these addresses are current when you read it. Companies move. The verification date is at the top for that reason.
It cannot tell you which depository holds your specific metal. Augusta’s stated standard is Delaware Depository, and your custodial agreement is the authority for your account.
It cannot tell you whether the Casper site is a large operation or a small one. Published addresses do not carry headcount, and anybody claiming otherwise from public records is guessing.
The compressed version
Casper, Wyoming is the primary address. Beverly Hills, California is the secondary, and it is the one the BBB carries. Neither is a showroom, because IRA metal legally cannot come to you or to a counter.
Your metal sits at Delaware Depository in Wilmington under the custodian’s title, and that separation is the reason a dealer’s office closing would not touch your holdings. Verify the two corporate addresses against the company’s own page, the BBB profile and the Wyoming entity search, spend the ten minutes once, and then stop thinking about geography. It is the cheapest check available and the least informative one, and the questions that decide whether this was a good purchase are all about price.
Frequently asked questions
Where is Augusta Precious Metals' headquarters located?
Augusta Precious Metals lists 5830 East 2nd Street, Casper, Wyoming 82609 as its primary corporate address, with a secondary office at 8484 Wilshire Blvd #515, Beverly Hills, California 90211. Both addresses come from the company's own contact page, read 26 July 2026, and the Beverly Hills address cross-checks against its BBB profile.
Does Augusta Precious Metals have a physical store you can visit?
No. Neither the Casper nor the Beverly Hills office is a retail showroom. IRC §408(m)(3) requires IRA bullion to sit with a trustee, not a customer, so there is nothing for a walk-in buyer to collect, and Augusta's product is built around phone and web-conference education instead.
Where is my IRA gold actually stored if not at Augusta's office?
IRA-purchased metal ships to Delaware Depository in Wilmington, Delaware, and is held under your custodian's title, typically Equity Trust Company, not Augusta's. The dealer's office address has no bearing on where your metal sits or whether it stays safe if the dealer closes.
Why does the BBB profile show a Beverly Hills address instead of Casper?
BBB profiles anchor to the location that opened the file rather than updating automatically when a company relocates its corporate seat. Augusta's BBB record has been accredited since 16 February 2015, and as of the 24 August 2026 check it carries an A+ letter grade with one complaint logged in the trailing three years. The routine 2026 re-review that had shown the profile as Not Rated has closed.
How do I verify Augusta Precious Metals' address myself?
Check the company's own contact page, the BBB profile, and Wyoming's Secretary of State business entity search for the Casper registration, plus California's business search for the Beverly Hills entity. All three checks are free and take under ten minutes combined; agreement across independent records is what makes the addresses credible.
Does a verified address mean Augusta's pricing is fair?
No. A real office confirms the company can be found and served with legal process, nothing more. Premiums over spot vary widely between dealers with equally verifiable addresses, so the address check and the pricing check answer two separate questions, and only the pricing question determines whether a purchase was a good one.
